FAQ2026-09-24T17:57:25+00:00

FAQ

Frequently Asked Questions

WHAT IS THE LEAD TIME FROM ORDER TO INSTALLATION?2026-09-24T18:00:03+00:00

The timeframe from when your order is accepted to final installation is typically 4 to 6 weeks.

DOES PERGOLAS BY JULIE HAVE AN INSTALLATION TEAM?2024-05-29T22:46:48+00:00

Yes! We provide highly trained, certified installers who are based in the San Francisco
Bay Area.

WHAT GEOGRAPHICAL REGIONS DO YOU SERVE?2024-05-22T16:26:29+00:00

Pergolas by Julie serves counties in the greater San Francisco Bay Area including the North Bay, South Bay, East Bay, San Francisco and Santa Cruz County.

DO YOU WORK ON RESIDENTIAL AND COMMERCIAL PROJECTS?2024-05-22T21:03:27+00:00

Yes! Our pergolas, cabanas and carports are suitable for residential and commercial environments. Visit our residential and commercial galleries to view sample projects and please contact us if you’d like help finding the perfect solution for your specific application.

WILL I NEED A PERMIT TO INSTALL YOUR SHADE SOLUTIONS?2024-05-29T22:45:59+00:00

Permitting depends on your city’s specific planning and building requirements. Contact us and we’ll be happy to walk you through the process based on your needs.

WHAT COMPATIBLE FEATURES ARE AVAILABLE?2024-05-22T20:57:53+00:00

There is a wide variety of features that are compatible with most of our products, for example: fans, heaters, automated screens, wind and rain sensors, LED strips, recessed lighting, misting systems and more. Contact us to learn more about ways to personalize and enhance your outdoor shade solution!

CAN I ORDER A CUSTOM COLOR?2024-05-22T21:47:04+00:00

Yes! Our Pergolas and Carports can be ordered in a wood-grain finish or any custom color you’d like! All of our shade solutions are available in our standard color palette which includes white, black or grey/bronze powder coated finishes.

DO YOU OFFER A WARRANTY?2024-05-22T15:50:04+00:00

Yes! All of our pergolas and shade solutions are covered by Azenco’s Limited Lifetime Warranty which includes all aluminum structures, electronic components, and our powder coat finishes.

Pergolas by Julie also offers a 1-year installation warranty that covers the craftsmanship of the build.

WHERE CAN I FIND YOUR PRODUCT PRICING SHEET?2024-05-22T20:34:57+00:00

Because all of our products are made to order, the fastest way to get an estimate is to click “Request a Quote” then tell us a little about yourself and your project. Someone will get back to you quickly to help you!

IS FINANCING AVAILABLE?2024-05-30T20:17:06+00:00

Yes! Follow this link to get qualified today.

 

DO YOU HAVE A SHOWROOM I CAN VISIT?2024-05-22T20:41:35+00:00

Yes! Please click here for details.

A modern outdoor patio features a pergola with horizontal slats. Beneath it, there are wicker furniture pieces, including a sofa, armchairs, and a coffee table on a patterned rug. A hanging egg chair is near the glass doors. The area is lush with greenery and trees in the background.

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What People are Saying

Explore All of Our Shade Solutions

Motorized Louvered Pergola

Insulated Patio
Cover

Fixed Louvered
Pergola

Retractable Fabric Pergola

Manual Louvered
Cabana

Premium Aluminum Awning

Carport with
Insulated Roof

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